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Cisco 810-403 OUTCOMES Practice Exam Demo:
Which three questions are specified by the Seven Elements Framework? (Choose three.)
A.Working environment characteristics?
B.Existing relationship?
C.Compliance with ISO 20K?
D.Understanding of own and others interests?
E.Consequences of not reaching agreement or support?
Answer: B D E
Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)
A.Share your findings about stakeholder analysis with the audience.
B.Structure the content to the audience – one size does not fit all.
C.Address key motivators, business drivers, and the value that business outcomes bring to the customer.
D.Prioritize lines of business, strategic plan and operating issues.
E.Create the presentation in terms that the audience understands.
F.Use consistent formats and designs that the audience is familiar with.
Answer:B C E F
According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?
A.Executives are interested in satisfying customers’ needs and requirements.
B.Managers and supervisors are committed to close the quality of service gap.
C.Stakeholders are interested in being considered when developing and assessing business outcomes.
D.Customers are interested in solutions and services that result in measurable outcomes.
Answer: D
When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)
A.What the business priorities and strategies are.
B.What the Critical Set of Factors and Key Performance Indicators are.
C.What the mindset of customers is.
D.What the business priorities and goals are.
E.What the Critical Success Factors and Key Performance Indicators are.
Answer: D E
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