HCNP-CC(Fast Track)-Contact Center H11-848-ENU Study Materials | Killtest

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Huawei H11-848-ENU HCNP-CC(Fast Track)-Contact Center (Fast Track) Questions

The user dial the access code are immediately hang up, what are the possible reasons? (Select 4 Answers)
A. Queue machine failure causes call unable access to the call center platform
B. APLOGIC exception
C. CTI-Link main standby state exception causes the call unable access to the call center platform
D. core service main standby state exception
E. call center platform concurrent call number is limited by the License
Answer: ACDE

Analyzing the phone bills is one of the commonly used methods of IPCC fault location.
A. True
B. False
Answer: A

Which of the description about U2990 Media Resource Subsystem Functional are correct? (Select 3 Answers)
A. Media control.
B. Media processing.
C. Media access.
D. Storage management.
E. Packet processing.
Answer: ABC

As the process of running the process need to call many ICD platform hardware devices, and in the development process often do not have these devices, so we use software to simulate some of these hardware devices and other platform software used in conjunction with the simulation environment, The difference between the simulation environment and the real environment as follows ( ). (Select 2 Answers)
A. In a simulated environment, the playback number can not receive *
B. Set the cancel key or end key to cancel the key is invalid, the system only # default number to the end of the collection key
C. In a simulated environment, SPT voice can not be played because it is played by the Queue’s SPT board
D. In a simulated environment, “set up a call” will always succeed
Answer: AB

In U2990, which of the description about the virtual deployment of the virtual MRP function are correct? (Select 4 Answers)
A. There are multiple BSG boards through the BSG board and the gateway controller to establish H.248/SCTP link.
B. Gateway Controller the CRO and MGC communicate directly with the CMU and RDB.
C. Multiple CMU inter-process load sharing provides gateway service capability.
D. Multiple RDB processes provide resource management functionality in a load-sharing manner
E. Multiple RDB processes, only one RDB process enabled REG function, providing gateway registration, auditing and other functions.
Answer: BCDE

Huawei IPCC network call center on the basis of the single point of call center, increase ( ) and ( ) function.
A. Network call routing and network call hold
B. Network call hold and network call transfer
C. Network call routing and network call transfer
D. None of the other
Answer: B

When report cannot query to the data or data is not accurate, what aspects can position? (Select 4 Answers)
A. Check the bill generation
B. Check the bill to be put in the storage
C. Check the configuration information for writing libraries
D. Check the JOB run
E. Check DTPROXY operation
Answer: ABCD

Which is Huawei’s current main statements show tool?
A. iWeb
B. crystal reports
C. CMS
D. BICP
Answer: A

In U2990, the following choices belong to the annual maintenance content are ( ). (Select 3 Answers)
A. Check the power supply system
B. Check the grounding system
C. Check the cable connections
D. Check OMU system timezone and time
Answer: ABC

In U2990, which of the following dial-up state represents Frame 3 Number 4 device?
A. off off on on on on off
B. off on off off on on off
C. off off off on on off on
D. off off on on off on on
Answer: A

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